Delivery Information

Crown & Crystal – Delivery Information
We take pride in ensuring your jewelry arrives safely, securely, and on time. From delicate rings to statement necklaces, each piece is packaged with care and delivered with precision.


🚚 Delivery Options & Shipping Costs

Shipping options and costs are shown at checkout based on your location and order weight:

  • Standard Delivery: ~4 working days

  • Express Delivery: ~3 working days

  • Priority Delivery: ~2 working days

⚠️ Availability may vary for remote or non-mainland regions.


📦 Shipping Rates & Order Weight

Shipping is calculated based on your delivery address and total order weight:

  • Orders up to 25kg

    • Delivered via trusted courier services

    • Secure packaging for added protection

    • Delivery date selection available at checkout

  • Orders over 25kg

    • Delivered via courier or pallet services

    • May require unloading space

    • Scheduled delivery required


📅 Delivery Terms

  • Delivery Days: Monday–Friday

  • Excludes: Weekends & public holidays

  • Order Cut-Off: Orders placed before 1 PM ship the same day. After 1 PM, they ship the next working day.


⚠️ Additional Information

  • Remote Areas: May incur extra charges

  • Missed Deliveries: Redelivery fees may apply

  • Damaged Items: Report within 48 hours with clear photos for resolution


📦 Tracking Your Order

Once shipped, you’ll receive an email or SMS with a tracking number to monitor delivery in real-time.


💬 Questions or Special Requests?

We’re happy to assist!
Contact us through our Contact Us page for delivery support or custom arrangements.