Privacy Policy
Crown & Crystal – Privacy Policy
At Crown & Crystal, your privacy matters. We are committed to protecting your personal data and being transparent about how we collect, use, and safeguard it. By using our website, you agree to the practices outlined below.
1. Information We Collect
Personal Information
When you shop or contact us, we may collect:
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Full name
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Email address
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Phone number
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Billing & shipping addresses
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Payment details (processed securely via third-party gateways)
Usage Data
Collected automatically while you browse:
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Pages visited
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Time spent on site
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Click behavior and navigation
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Browser/device information
Cookies & Tracking
We use cookies to:
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Support core functionality
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Personalize your experience
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Analyze traffic and behavior
You can manage cookie settings via your browser.
2. How We Use Your Data
We use your data to:
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Process orders and deliver your jewelry securely
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Improve website performance and user experience
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Communicate with you (order updates, support, and—only with your consent—exclusive offers)
3. Data Security
Your personal information is stored securely.
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Sensitive data (e.g., payment info) is encrypted and handled by PCI-compliant providers
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We do not sell or share your data without consent, except for essential services
4. Third-Party Sharing
We only share data with trusted partners necessary for our operations:
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Payment processors
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Shipping providers
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Email platforms (for order confirmations and optional marketing)
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Review services (to request and display feedback)
5. Your Rights
You are in control of your data. You may:
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Access or update your personal information
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Request deletion of your data (where legally permissible)
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Unsubscribe from marketing at any time
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Manage cookies through your browser
6. Communications
Messages sent via our forms or email may be stored for service improvement. These are treated as confidential.
7. Policy Updates
We may update this policy from time to time. The latest version will always be available on our website. Please review it periodically.
8. Contact Us
Have questions or data-related requests?
Reach out via our Contact Us page. We’re happy to help.